Terms & Conditions

This website is owned and operated by Curated Curves Limited, a registered company of New Zealand trading as The Online Vintage Store at www.theonlinevintagestore.co.nz.

Shipping

Delivery Conditions:

  • Due to our courier provider's availability, we do not ship on weekends or public holidays. Orders which are received during these times are sent on the following business day.
  • All orders are sent using tracked delivery. These details are provided to the customer via e-mail, and are accompanied by a link so that the customer can view the status of their parcel's delivery at any time. 
  • The Online Vintage Store is not responsible for delivery delays caused by the courier, however in the (rare!) instance that this occurs, The Online Vintage Store will communicate with the courier provider on the customer's behalf to resolve any issue as soon as possible.
  • In the event that an incorrect delivery address is provided at the time of purchase, or where products are not collected from the delivery address indicated, The Online Vintage Store is not liable. In addition, any expenses which may arise from correcting the order are the responsibility of the customer.

Availability

Please note the following: 

  • All items are subject to availability.
  • If, for any reason, an item which has been ordered is unavailable, the purchaser will be contacted ASAP, and refunded for the item in full.

Returns 

  • An item submitted for return must be in its original state, and returned within 14 days of purchasing. 
  • Once received, equivalent store credit will be given for the original purchase price of the item being returned (minus shipping costs, if any).
  • Purchases made using Afterpay are subject to the same terms and conditions as purchases made using any other payment method.
  • All shipping costs associated with the return of the product will be the responsibility of the customer.
  • The Online Vintage Store reserves the right to reject returns outside the 14-day return period, or items which are returned which are not in new condition, and/or original packaging.

Payment & Security

All online credit card payments are processed via Shopify Payments. We do not collect or store any credit card information. 

For more insight, you may wish to read Shopify’s Terms of Service or Privacy Statement.

Privacy

The Online Vintage Store values your privacy. Any information we collect is used solely to process orders, and/or to keep in touch with you.